Wednesday, August 25, 2010

Letter to Cashiers Everywhere (But Especially in the Stores Where I Happen to Shop)

Dear Grocery Store/Retail Store Cashier Who Is Cashing Me Out:

Hi.  Please allow me to tell you that there IS a happy medium between being rude and being overly friendly, which leads to annoying me your customer.

Direct eye contact and a "How are you today?" is welcomed.  I will answer you pleasantly, but please don't expect an ongoing conversation.  Just assume I am in a hurry and don't have time to chitchat, because I AM.  We are not friends.  Don't feel compelled to ask me about the weather.  Save your breath.  Just focus allllll your energy and attention onto getting my products scanned, bagged and back into my cart as expeditiously as possible, m'kay?

You don't need to make small talk about the products I am buying.  I don't really care that your sister-in-law has the same shirt or that the chocolate granola bars I am buying are your son's favorite.

Please don't hold a conversation with your fellow cashier/bagger/stock boy about the latest Jersey Shore episode and how you TOTALLY IDENTIFY with JWOWW and how you tape every episode and how you sometimes watch themoverandoveragainOMG.  Because now you aren't focused on my stuff and that can of pinto beans has been hovering over the scanner for about a minute now while you wave your arms back and forth excitedly over Snooki's latest antics.

Don't ask me where I work and if I'm doing some shopping on my lunch break.  It's none of your business.

Remember, less is more.

You are there to cash me out.  Just do it. 



jules said...

You took the words right out of my mouth!

MommyLovesStilettos said...

I totally agree!!! love it!

Rebecca said...

Bahahahahahaha...mine do this too! God, if I get this one talking about organic food and her husband's cancer one more time, I'm just leaving.

Amy J said...

I so agree with this!!
Maybe we should print it out and pass it on to each checker we meet!

Anonymous said...

I am guessing you never worked in retail... try being on the other side of it when you have a customer yelling at you over something you have no control over. Or when a customer is having a bad day and they take it out on you. That's always an awesome feeling.

Jen said...

I am right there with you. Talk to someone who cares. I do not.

Lynn from For Love or Funny said...

I get the hives when all the checkout clerks are high school kids. I feel so old! :)

Venassa said...

I wish everyone felt that way. I hate small-talk with strangers. I used to work as a cashier. One of my co-workers there would make conversation the entire time, each time letting the product hover above the scanner while he waited for an answer. SO SLOW.

Shelle said...

I was actually talking to my check-out persons the other day about the show Teen Mom! Haha :) Oops :)

Joie said...

I was buying two light sweaters at Walmart...shush, they were $ wear at work when the A/C is blasting too high. The cashier commented how cute they were and that she would love to get a couple when she gets off work.

nice enough.

Problem? She asked me if they had smaller sizes to fit her cause the ones I had were MUCH too big.

There was an unfortunate attempt to remove her foot from her mouth. She didn't achieve that goal.

Michele R said...

I don't mind the chit chat with me as I am spending my money, but I CANNOT STAND it when the cashier is chatting with a coworker while ringing me up.

bohomamasoul said...

I feel you on this one, sister. I am so there.

Angella said...

They also don't need to tell you about the partying they're doing and how drunk they got the night before.

Just sayin'

Anonymous said...

Can I copy this so I can hand it out as necessary? You know, kind of like a public service announcement to cashiers? Because, personally, I'm not looking to discuss my personal details with a stranger, and I really don't give a rat's toe what he/she thinks of the weather. I want them to pay attention so they don't overcharge me or crush my groceries or something. I want them to do their job.


Making It Work Mom said...

I recently had a cashier at a store who could not give me the correct cash back. I asked for $80 back and requested that one of the twenties be broken down into 5's and 1's. I totally stumped her, she could not figure it out. I waited about 5 minutes while she counted the money several times, at one time almost giving me $140.00 back???? and then eventually I counted the money out for her to make sure that I was given the right amount.
It was painful!


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